香港寵物服務全攻略：主人權益、不得不知的珍貴資訊
香港寵物服務條條參差，主人們需要擁有完整知識保障權益。了解寵物養育成本、保健食品、醫療保險及高價寵物服務，讓您在照顧寵物的過程中做出明智選擇。
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Many people have pets and treat them like their own children.
They provide the best food and comfortable living environment.
They also take them on trips, buy health food and medical insurance.
In short, they have to take care of them in every possible way.
Do you have pets at home?
Yes, I used to have.
A cat.
A dog.
We adopt them.
How much do you spend on pets per month?
We usually buy their food and clothes.
We take care of their health.
the environment.
and owners are not aware of the cost
and even go to great lengths to attend high-priced pet services
But the Consumer Association said
last year, there were more than 200 complaints
about purchasing pets and related services
and this year, there are already 48 complaints in the first three months
Among them, there are complaints about
the sale of pet products and pet beauty services
in the form of a cluster-type sale
and the after-sales warranty period
According to the report
What are the reasons for the increase in pet service complaints?
From 2021 to this year's first quarter,
we have received 612 pet and animal services complaints.
There are about 200 complaints annually.
The main content is about service quality
and the cost of pet services.
Can you share some pet services complaints?
to buy dog food for $12,000.
In exchange, they have a 60-day warranty.
But the problem is that
you can't deliver dog food,
and you can't deliver goods every time.
You have to deliver other dog food to the consumer.
This is obviously unfair to the consumer
and is a threat to their reputation.
The question is, first,
do you need to be tied up for so long?
Secondly, there is a warranty period.
What kind of warranty is given to consumers?
These are the main points.
Are there any laws on the market that can regulate these products?
In fact, in Hong Kong, there are already designated laws
for animal services, such as selling animals,
or for animal hotels.
But for example, animal products,
such as their food,
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Video Transcript
不少人都養寵物
還當牠們像子女般看待
不但提供最優質的食糧
以及舒適的居住環境
還會帶牠們去旅行
買保健食品和醫療保險
總之要全方位照顧牠們
家裡有養寵物嗎?
以前有
貓
一隻狗
領養的
一個月大概用在貓身上的費用
用在哪裡?
通常是買牠們的沙、糧等等
看醫生
狗糧
自動餵寵物的機器
外面可能有些人用這些服務
有些貨不對辦,有沒有聽過?
好像說幫牠弄指甲
之後回來可能有皮膚病
買了貓仔,很快就不知道什麼病就走了
我通常會看人們的留言
最好有朋友介紹
自己選擇的時候小心一點
主人自然不惜工本
甚至花費不菲
光顧高價寵物服務
但消委會指
上年接獲選購寵物
及相關服務投訴高達二百多宗
今年首三個月已經有四十八宗
當中投訴涉及
商戶將自家品牌狗糧
及售後保障期作綑綁式銷售
寵物善終及寵物美容服務出現糾紛等
根據報告
近年寵物服務的投訴情況和增加的原因是什麼?
由2021年開始
直到今年第一季
都已經收到612宗有關寵物和寵物服務方面的投訴
每年平均大約200宗
裡面牽涉的內容主要都是在服務的質素方面
和收費的爭拗方面
可不可以分享一些寵物服務的投訴例子?
有消費者買了兩隻很小的幼犬
其實他也很疼愛牠們
給一萬二千元去買狗糧
換來的有60天的保障期
