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- Sales Guru Ka Success Formula: How to Overcome Customer Suspicion and Build Trust in Sales - Se Sales Kaise Badhaaye
Sales Guru Ka Success Formula: How to Overcome Customer Suspicion and Build Trust in Sales - Se Sales Kaise Badhaaye
Learn the sales guru's secrets to overcoming customer suspicion and building trust in sales. Find out how to create a positive impression and build credibility with customers to boost your sales success in no time.
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Video Transcript
Namaskar Ji, here comes your sales guru again.
So today we will talk about another important topic.
The topic is that our salesman community is infamous.
What do people think?
He has come, the cunning guy.
What? Be careful.
Don't make a mistake.
So therefore, before you start selling,
our first job is that we need to overcome the suspicion.
That doubt in the mind of the customer,
that this person is far from a smart person or he is careful.
Therefore, the question then becomes that how does one overcome that sense of suspicion
and build that sense of trust.
Customers should understand that no, no, this person has not come to cut my pocket,
If you have come to the right person, then how?
For this, listen carefully.
I will give you 4 such tips
with which the customer will be convinced that
no, no, the person is genuine.
Tip number 1
What?
Whenever you go to the customer,
You should take care of one thing that you try to educate him.
Why?
You are a theoretical teacher.
You have complete knowledge about your product.
So you try to educate him, not sales.
Let's take an example.
Assume that I am going to sell a medical insurance policy.
So what should the customer say?
will go up to Rs. 22,000.
And if you try to take this policy at the age of 65,
then it is possible that you will get the same policy for Rs. 45,000.
So I am just trying to educate you that,
Sir, God knows, the bills of hospitals are so high these days,
that when you have to pay from your pocket,
If a person is sick for a long time, then he will be given 10-20 lakhs.
So, take a policy today.
You will be benefited today.
What did you do?
You educated the customer.
The customer said, yes, it is true.
So educate him, show him your teacher, show him that I am explaining you something useful.
So the person says, yes, this guy is right.
Okay, so tip number one.
Now tip number two.
Tip number two is something like this, that when you say such a thing, then tell it by changing the story a little.
I will tell you a story.
I will tell you a story.
Suppose I am a car salesman.
